Looking for a community member for the reception administrative position to the travelers favorite hostel in Amman - Carob Hostel. If you are interested in interacting with foreigners and making sure their stay is up to or above their expectations then you are the one we need.
Here are the requirements for the Hostel receptionist position:
Languages spoken
- Fluent in English and Arabic
Reception and Customer Service
- Conduct check-in and checkout procedures
- Interact with guests
- Provide local and regional information
- Respond to emails/WhatsApp messages
- Assist with transportation requests
- Record and respond to guest concerns
- Maintain accurate reservation information
- Update bed allocation for online booking sites
Public Relations and Industry Relations
- Regularly update social media sites (e.g. Instagram posts&stories)
- Organize local community outreach and volunteer activities for staff and guests
Housekeeping
- Ensure quality standards for cleanliness
- Conduct spot evaluations
- Make sure beds, bathrooms, dormitories, and common areas are clean and organized (according to the hostel’s standards)
- Wash laundry and dishes
- Ensure that regulations for safety and sanitation are being met
- Organize and implement a rotating schedule for deep cleaning each area of the hostel
- Submit a list of maintenance issues that are found while checking
Maintenance
- Maintain the hostel facilities in proper working order
- Respond to guest and staff feedback regarding broken or malfunctioning items
- Arrange and implement a preventative maintenance schedule
- Conduct routine site inspections to identify and resolve problems with the facilities
Purchasing and Inventory Control
- Maintain a business relationship with vendors and suppliers
- Monitor inventory levels and place orders for products and supplies
- Research suppliers for the best prices, deals, and availability of products
Accounting and Budgeting
- Establish and follow an operational budget
- Maintain accurate records of expenses and revenue
- Pay bills and collect debts in a manner that maintains a positive cash flow
- Create monthly Profit and Loss reports
- Organize and distribute payroll checks
Entertainment, Atmosphere, Activities
- Create and follow a plan to maintain the desired atmosphere in the hostel
- Organize and execute activities and special events
- Record duties, expenses, challenges, successes and areas for improvement for each event for replication
- Engage guests directly
To apply please fill the following form and we will contact you.
https://forms.gle/BVa9dY2nc1WMXQ8a9
